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Warm Up Your Summer With Free Shipping Storewide and Discounts On Select Products!
Warm Up Your Summer With Free Shipping Storewide and Discounts On Select Products!

Tab Arrow Storage Products

WARRANTY & RETURNS

Arrow Storage Products are covered by a 10, 12, or 15-year Limited Product Warranty.

Warranty Terms

  • The warranty period begins from date of purchase (not the date of installation).
  • Will repair or replace the defective parts to the original purchaser.
  • Replacement or repaired parts will remain covered for the original limited warranty period.
  • Shipping costs will be the responsibility of the customer.
  • Customer must send photo(s) with a copy of the original receipt.

Warranty does not cover the following:

  • Damage that occurs during shipping
  • Abuse, accident, alteration, modification, tampering, vandalism, negligence, misuse, abrasive contact, faulty installation lack of responsible care or if affixed to any attachment not provided with the shelter
  • Damage to contents of shelter, any person or property excluded.
  • Normal and foreseeable wear and Tear
  • Improper installation according to the instructions provided.
  • Wear of fabric due to acts of nature, i.e. hurricane, tornado, wind, flood, snow, wind driven debris, etc.
  • Labor and installation fees. Customer is responsible for all zoning and permits if required.

To file a claim, please fill out a Warranty Claim Form with the manufacturer. Please get in touch with us for help.

Returns

  • You have 30 days after shipping to request a return.
  • No returned goods will be accepted without a return authorization number. Contact us to start a return - be sure to  provide photos.
  • You are responsible responsible for freight charges.
  • There is a restocking fee of 15%.
  • Returned products must be in original packaging, unused and in sellable condition.
  • Custom/Special orders are not returnable.