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Jump into Spring With Free Shipping Storewide and Discounts On Select Products!
Jump into Spring With Free Shipping Storewide and Discounts On Select Products!

Tab Arrow Storage Products

WARRANTY & RETURNS

Arrow Storage Products are covered by a 10, 12, or 15-year Limited Product Warranty.

Warranty Terms

  • The warranty period begins from date of purchase (not the date of installation).
  • Will repair or replace the defective parts to the original purchaser.
  • Replacement or repaired parts will remain covered for the original limited warranty period.
  • Shipping costs will be the responsibility of the customer.
  • Customer must send photo(s) with a copy of the original receipt.

Warranty does not cover the following:

  • Damage that occurs during shipping
  • Abuse, accident, alteration, modification, tampering, vandalism, negligence, misuse, abrasive contact, faulty installation lack of responsible care or if affixed to any attachment not provided with the shelter
  • Damage to contents of shelter, any person or property excluded.
  • Normal and foreseeable wear and Tear
  • Improper installation according to the instructions provided.
  • Wear of fabric due to acts of nature, i.e. hurricane, tornado, wind, flood, snow, wind driven debris, etc.
  • Labor and installation fees. Customer is responsible for all zoning and permits if required.

To file a claim, please fill out a Warranty Claim Form with the manufacturer. Please get in touch with us for help.

Returns

  • You have 30 days after shipping to request a return.
  • No returned goods will be accepted without a return authorization number. Contact us to start a return - be sure to  provide photos.
  • You are responsible responsible for freight charges.
  • There is a restocking fee of 15%.
  • Returned products must be in original packaging, unused and in sellable condition.
  • Custom/Special orders are not returnable.